A Heartfelt Thank You: Celebrating Our Airbnb Superhost Status

There is a moment at the start of a holiday when you finally begin to settle.

The bags are down. The shoes come off. Someone opens the balcony door, and the conversation turns to a beach walk or where to eat.

Helping you reach that moment is what our work is about.

Oceanstays has retained Airbnb Superhost status for a third consecutive quarter. We’re proud of the recognition, but what means most is the trust behind it. Guests choosing us for their holidays. Homeowners trusting us with their properties. A team taking care of the details before anyone arrives.

What makes an Airbnb Superhost?

Airbnb’s Superhost programme recognises hosts who consistently meet its standards for guest ratings, responsiveness, completed stays and cancellations.

Hosts are assessed every three months using their performance over the previous 12 months. To qualify, they must meet Airbnb’s eligibility conditions and achieve:

  • An overall guest rating of 4.8 or higher.

  • A response rate of 90% or higher, responding within 24 hours.

  • A cancellation rate below 1%, subject to Airbnb’s specified exceptions.

  • At least 10 reservations, or three reservations totalling 100 nights.

You can read the full Airbnb Superhost requirements here.

Our October 2026 assessment recorded 552 stays, a 4.9 average guest rating, a 99% response rate and a 0.44% cancellation rate over the assessment period.

Those numbers matter because each one represents someone’s holiday and the responsibility that comes with being part of it.

To our guests, thank you for choosing us

Your time away matters. Sometimes it has taken months to organise. Sometimes it is a last-minute decision to spend a few days somewhere different.

Either way, you arrive hoping the home feels right and the holiday can begin.

Thank you for trusting Oceanstays with those moments. For bringing your families and friends. For returning to a favourite home or trying somewhere new. And for taking the time to tell us about your stay.

Prepared by people who care

That feeling begins with work you may never see.

Fresh linen placed on the beds. Rooms checked before arrival. A maintenance issue followed up. A thoughtful answer when you need help finding something or planning your day.

Our housekeeping, property care and guest support teams each play a part in helping your holiday run smoothly.

We care about getting those details right. When something needs attention, we care about listening and helping put it right, too.

To our team, thank you for the effort you bring to every home and every stay.

You won’t see us. But you’ll feel us.

To our homeowners, thank you for your trust

A holiday home can hold years of memories, effort and personal investment. Choosing someone to care for it is a meaningful decision.

Thank you for placing that confidence in Oceanstays.

Your trust allows us to welcome guests into homes with their own character, while our team looks after the preparation, communication and ongoing care that holiday letting requires.

This recognition is something we’re grateful to share with you.

A few homes for your next holiday

Perhaps your next holiday starts with breakfast overlooking the water. Perhaps it is a few days with friends, or the simple pleasure of having everyone under one roof.

Explore these five Oceanstays homes, then choose the setting for your own time away.

The guests who helped us become Superhosts

Your reviews help us understand what made your holiday special and where we can improve.

They also help the next guest imagine their own stay. What the home felt like. How the location suited your plans. The little things you appreciated once you arrived.

Thank you for sharing your experience.

Zoe

Beachies

Beautiful, expansive views from windows and decks either side. Easy walking distance to beaches and cafes. Lots of space for all seven of us. Good value for money, organized and well-equipped. Hope to come again. Thank you.

Guest review · Airbnb

Malcolm

Indigo Terrace One

Excellent property will definitely stay there again
Thank you

Guest review · Airbnb

Natasha

Sunset House

We had a wonderful stay at Ocean Stays! With two families totalling 10 people, there was plenty of room for everyone. The location was fantastic, within walking distance of the beach, shops, cafés and golf course.

The host was also fantastic and very proactive. When the coffee machine stopped working, they promptly dropped off a replacement, which we really appreciated.

We all had such a great time and left already hoping to return very soon! Highly recommend Ocean Stays for a relaxing getaway with family and friends! 😊

Guest review · Airbnb

Matthew

Penthouse on the Ritz

Fantastic stay at the Ritz in Yamba. This is our second stay in an Oceanstay’s property and we had a great time. Parked the car for the week and everything in walking distance. Beautiful clean furnishings and the balcony was a highlight. The team at Oceanstay’s are fantastic and responsive. Will be back.

Guest review · Airbnb

Clare & Cliffy

Sea Breeze Cottage · Yamba

“We stayed with 4 children and our dog and it was perfect for us! Beautifully furnished inside - the master bed was so comfortable with gorgeous linen! Easy walk into town. Would definitely return.”

Guest review · Airbnb

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The same care for your holiday home

Own a holiday home in Yamba or the Northern Rivers?

The preparation and support our guests appreciate are also at the heart of how we work with homeowners.

Oceanstays brings together local knowledge, thoughtful presentation, guest communication and property care. We take the time to understand your home and what you want from holiday letting.

If you’re considering a property manager, we’d love to hear what matters to you.


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Your Pet-Friendly Northern Rivers Holiday: Where to Stay, Eat and Explore