Ohana

Yamba, NSW Australia

Welcome to Ohana

Property Description

Aloha! Are you ready to experience the true essence of family and relaxation in the heart of coastal paradise? Look no further than 'Ohana', where family means everything and memories are made by the sea.

Checking In.

Address

72 Coonawarra Court, Yamba NSW 2464.

Check-in Instructions

1. Follow your navigation to 72 Coonawarra Court, Yamba 2464.

2. Park in the undercover carport

3. Grab the keys from the lock box which is located on the back of the fuse box at the back of the carport (see photo)

3. Enter your unique lock box code (usually the last four digits of your phone number) to reveal your keys to the sliding and front door

Check-Out Instructions

To check, out, please close and lock all windows, doors, turn off all the lights, aircon and fans and stack the dishwasher and turn it on.

Please send us a quick message to let us know you've checked out.

Looking for things to do?

Explore Angourie

Things to Do

Where to Eat & Drink

Important Information

Network: Ohana Guest
Password: Welcome_to_Ohana (case sensitive)
Read the Code of Conduct
Read Terms & Conditions of Booking
In case of life-threatening emergency, please call Australian emergency services on 000 or text 106.
Should you require an emergency electrician, please call Blair Jeffries Electrical on 0408 167 299 or Gary Locke Plumbing on 0422 220 198 for an emergency plumber.
NSW Rural Fire Service – call 1800 679 737for information on fire bans and bushfires in NSW
NSW State Emergency Services – call 132 500 for support and advice in the instance of an emergency
RSPCA – call (02) 9770 7555 to find a shelter, branch, care centre or vet clinic
WIRES – call 1300 094 737 for emergency advice for injured wildlife
For local weather warnings, please visit www.bom.gov.au. In case of emergency, please listen to ABC North Coast radio on 94.5FM or 738AM for updates.
We strive to support our guests with cancellations or alterations. Please contact us through your booking channel if you wish to cancel or alter your booking.
It is so important to us that we provide five star experiences for our guests.
We’re always looking for ways that we can improve our service and we invite you to please let us know if we can improve in any way.
If something doesn’t go as planned, we would be so grateful to you if you could please let us know so that we have the opportunity to address it for you. Five star reviews are vital to the success of our local and family owned business.
We strive to give all of our guests five star reviews. If something doesn’t go as planned from a guest perspective, we will always offer constructive feedback privately instead of publicly.
We respect our neighbours' right to a peaceful neighbourhood and would appreciate it if you could please comply with our quiet hours of 9pm to 8am. We have noise monitors located on the property that alert us if there are prolonged periods of high decibels at any time of day and if this is the case, we will issue a warning via phone call and then send security which will attract a fee of $165 + GST.
We will place a $500 hold on your credit card 24 hours before check-in (excluding Airbnb reservations). This is not a charge. It's just an authorization to hold the amount for the duration of your stay. It will be released in full when you depart unless there are excess cleaning charges or damages which will need to be charged in which instance will always talk to you first in this instance. We will require clear funds for this hold to go through before you will be issued with check-in instructions.
Please follow us on instagram at @yambaviews and @yambastays
Please add hashtag #yambaviews or #yambastays to give us permission to repost.
This property has a zero tolerance policy for parties, animals, vaping or smoking. This includes any guests you have on the property. If it is discovered that either is on the property, you will be asked to leave the premises without refund and costs for relevant cleaning or repairs will be taken from the security bond. We are sorry to be so strict with this, but we have had expensive repairs in the past and we value our neighbours' right to a peaceful neighbourhood.
We are aware of a broken shutter in the main bedroom upstairs to the left. The shutter 4 down has come loose. We are attempting to replace this for our guests as fast as possible.
If you find anything else that is broken on arrival, we sincerely apologise for the inconvenience and ask that you send us a photo on arrival.
Meet the Oceanstays.com.au Team.
Scroll down for more detailed property information
The best way to contact us is by replying to any messages we have previously sent you.
This method is monitored by the oceanstays.com.au in case your dedicated host is unavailable at the time you message and means you will receive the most timely response.
You will usually receive a reply within a few minutes and almost always within an hour (unless it’s the middle of the night). We’re always happy to help!
Please call 1800963444 should you wish to speak to someone from the Oceanstays Team.

Other property information

CONSUMABLES: We supply salt, pepper, olive oil, vinegar, coffee pods, tea and a small fresh milk. We also supply detergent, shampoo, conditioner and three rolls of toilet paper in each toilet. There is extra toilet paper located in the laundry.

PLAN AHEAD: Many of our guests choose to place a click and collect order from Coles Yamba ahead of their booking so that they can pick it up as they pass Coles on their way to check in.

LINEN: We provide linen and bath towels for 10 people. Please bring your own beach towels.

KITCHEN: The kitchen is fully operational with a stove, oven, microwave, pots, pans, utensils and plenty of crockery and cutlery. We provide tea, coffee pods, sugar, olive oil, vinegar, chux and dishwashing detergent. We have a gas and electric hob, full stove, fridge and pod coffee maker.

Watch a video for how to use the coffee machine here.

BEDDING CONFIGURATION:

Please see floor plans below for bedding configuration. Floor plans are also located in the photos of the property advertisement.

GARBAGE: Please separate your garbage into yellow for recyclables, green for food waste and red for non-recyclable. The garbage bins are located on the other side of the property. If you’re with us on a Monday night, please put the bin out on the road Monday night for collection early Tuesday morning. Our bins are collected fortnightly and alternate by colour. Simply follow which colour the neighbours put out and if in doubt, please put both out.

PARTIES, ANIMALS & SMOKING: We have a strict policy of no parties, animals, loud noise nor smoking. If it is discovered that guests are in breach of this policy, they will be asked to leave the premises without refund and costs for relevant cleaning or repairs will be taken from the security bond. We are sorry to be so strict with this, but we have had expensive repairs in the past and we value our neighbours' right to a peaceful neighbourhood.

CREDIT CARD AUTHORISATION: We will place a $500 hold on your credit card 24 hours before check-in (excluding Airbnb reservations). This is not a charge. It's just an authorization to hold the amount for the duration of your stay. It will be released in full when you depart unless there are excess cleaning charges or damages which will need to be charged in which instance will always talk to you first in this instance. We will require clear funds for this hold to go through before you will be issued with check-in instructions.

CHECKING OUT: Please ensure that the property is in a tidy state when you leave; that the furniture is where you found it when you arrived; and that the dishwasher is stacked and turned on. To check out, please turn off all the lights, fans and aircons, lock all doors and windows and return the keys to the lock box as you leave.